To provide you with a seamless freelancing experience, we collect the following types of information:
a. Personal Information:
When you create an account as a Freelancer or Client, we collect personal details such as your name, email address, phone number, and government identification for verification purposes.
b. Profile and Project Information:
This includes information you provide while using our services, such as:
For Freelancers: Your skills, work portfolio, resume/CV, proposals, and work portfolio samples.
For Clients: Company details, project descriptions, budget ranges, and feedback.
c. Financial Information:
For processing payments, we collect necessary financial data, such as bank account details or PayPal email addresses. Note that sensitive payment card details are handled by our secure, third-party payment processors.
d. Device and Technical Information:
We automatically collect information about the device you use to access RK ArabJobs, including your IP address, browser type, operating system, and unique device identifiers.
e. Usage Data:
We collect log data about your interaction with our platform, such as pages visited, features used, time spent, and the links you click.
We use the collected information for the following essential purposes:
To Provide and Maintain our Services: To facilitate connections between Freelancers and Clients, manage projects, and process payments.
To Personalize Your Experience: To tailor the platform to your preferences, suggest relevant projects or freelancers, and customize your dashboard.
For Communication: To respond to your inquiries, send you transaction-related updates, security alerts, and support messages.
For Platform Improvement and Analytics: To analyze usage trends, monitor performance, and develop new features to enhance the user experience for our community.
For Safety and Security: To verify accounts, prevent fraud, investigate suspicious activity, and protect the integrity of our platform.
We respect your privacy. We do not sell your personal data to third parties. We may share your information only in the following circumstances:
With Other Users: Your public profile and project proposals are shared to facilitate hiring and collaboration. When you enter a service contract, relevant contact and project details are shared between the Freelancer and Client.
With Trusted Service Providers: We engage third-party companies to perform services on our behalf, such as hosting, payment processing, data analysis, and customer support. These partners are contractually bound to protect your data.
For Legal Compliance: We may disclose information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, and safety of RK ArabJobs, our users, or the public.
RK ArabJobs may request access to your device's gallery or camera to enable key platform functionalities.
Purpose of Access: This access is used solely for uploading a profile picture, attaching images to project proposals, or sharing work samples from your portfolio.
Your Control: You can grant or deny this permission. You can also manage or revoke it at any time through your device's application settings.
Our Commitment: We do not scan your entire gallery. We only access the specific images you choose to upload. We treat these files with the same level of security and confidentiality as your other personal data and do not share them with third parties except as described in this policy.
We implement robust administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
You have full control over your account data. If you wish to permanently delete your RK ArabJobs account and associated data, you can do so easily through your settings page:
Freelancer Account Deletion: https://rk-arabjobs.com/freelancer/settings/delete-account
Client Account Deletion: https://rk-arabjobs.com/client/settings/delete-account
Please note that for legal and operational reasons (such as financial record-keeping), some data may be retained for a limited period after account deletion, as required by law.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please do not hesitate to contact our support team at:
Email: privacy@rkarabjobs.com
